"Staff is knowledgeable and patient. These guys love what they do and it shows."
"Great service, cheerful staff!"
"Some of the newer sales clerks are not aware of tire size variations that will work, which left me the customer to search online information to make my decision to come back the next day or go to a different retailer. Teach your newer clerks, they are to be the experts helping the customer make purchase decisions. Thanks Jimmy Marsh, Greencove Springs Fl."
"Staff is very helpful and really know their stuff."
"Staff was very helpful without being pushy. "
"Helmets were overpriced.... went to purchase so there was no wait but the price difference was to significant.... ordered online"
"I received excellent service from Cycle Gear of Orange Park. Associate was eager to assist and help me. Ws very polite "
"Went in to get rain gear the sales guy was very knowledgeable and helpful "
"For all my questions and concerns the staff has always put my mind at ease before my purchases. "
"Everyone there was very open and willing to help and recommended excellent gear"
"I've been to Cycle Gear multiple times this year. First time this year was excellent but as the times I've been there to purchase it seems to be dropping. Every time it's been someone different from the manager now to the different employees it seems like they're losing good customer service leadership and good personnel."
"I appreciate when people take a sincere interest in fulfilling your motorcycle needs. This very new employee did a great job. Very focused."
"Great customer experience "
"This place is amazing. Great selection, excellent service, awesome selection. They have what you want or can get it. Highly recommend Cycle Gear!"
"No hassle let me look and brows"
"The Cycle gear in Orange Park can be hit or miss. It is great to have products you need in stock to keep you on the road, and occasionally there are some OK, sales or clearance opportunities. But the high quality Jackets and protective gear just isn't stocked and has to be ordered. Who wants to order a $800-$1200 Jacket that may or may not fit? Staff turnover is high, and somewhat inexperienced, the staff that have been there longer often seem to try to misrepresent their knowledge and make poor recommendations or comments that just show how little they know about some products or genre. Bottom line- do your homework before going in, get what you need and only depend on the staff to handle the transaction.. Measure twice- check the size charts and order online if it is not in stock. "